FAQ

Ibhizinisi lokungenisa nokuthekelisa liyingxenye ebalulekile yohwebo lwamazwe ngamazwe. Kumabhizinisi adinga ukwandisa ibhizinisi lawo kanye nomthelela, ukuthunyelwa kwamanye amazwe kunganikeza ukunethezeka okukhulu. Abathumeli bempahla bayisixhumanisi phakathi kwabangenisa impahla ngaphandle nabathumela ngaphandle ukuze benze ezokuthutha zibe lula kuzo zombili izinhlangothi.

Ngaphandle kwalokho, uma uzo-oda imikhiqizo evela ezimbonini nakubahlinzeki abangahlinzeki ngesevisi yokuthumela, ukuthola umthumeli wempahla kungaba inketho enhle kuwe.

Futhi uma ungenalo ulwazi lokungenisa izimpahla, udinga umthumeli wezimpahla ozokuqondisa ukuthi kanjani.

Ngakho-ke, shiya imisebenzi yobungcweti kochwepheshe.

Singahlinzeka ngezixazululo ezihlukahlukene zezokuthutha nezokuthutha, njengolwandle, umoya, i-express kanye nojantshi wesitimela. Izindlela zokuthumela ezihlukile zinezidingo ezihlukile ze-MOQ zezimpahla.
I-MOQ yokuthutha olwandle yi-1CBM, futhi uma ingaphansi kwe-1CBM, izokhokhiswa njenge-1CBM.
Inani elincane le-oda lempahla yokuthutha emoyeni ngu-45KG, kanti inani elincane le-oda kwamanye amazwe ngu-100KG.
I-MOQ yokulethwa okusheshayo ingu-0.5KG, futhi iyamukelwa ukuthumela izimpahla noma imibhalo.

Yebo. Njengabathumeli bempahla, sizohlela zonke izinqubo zokungenisa kumakhasimende, okuhlanganisa ukuthintana nabathumeli bangaphandle, ukwenza amadokhumenti, ukulayisha nokuthulula, ezokuthutha, ukukhishwa kwezimpahla ezithunyelwa ngaphandle kanye nokulethwa njll., ukusiza amakhasimende ukuthi aqedele ibhizinisi lawo lokungenisa ngaphandle ngokushelela, ngokuphepha nangempumelelo.

Izidingo zokugunyazwa kwempahla yezwe ngalinye zihlukile. Imvamisa, imibhalo eyisisekelo kakhulu yokugunyazwa kwempahla ethekwini lapho uya khona idinga incwadi yethu yomthwalo wempahla, uhlu lokupakisha kanye ne-invoyisi ukuze kucace amasiko.
Amanye amazwe nawo adinga ukwenza izitifiketi ezithile ukuze enze imvume yokungena ezweni, okunganciphisa noma kukhiphe intela yentela. Isibonelo, i-Australia idinga ukufaka isicelo sesitifiketi se-China-Australia. Amazwe aseCentral naseNingizimu Melika adinga ukwenza FROM F. Amazwe aseNingizimu-mpumalanga Asia ngokuvamile adinga ukwenza FROM E.

Noma ngabe ithunyelwa ngolwandle, ngomoya noma nge-express, singabheka imininingwane yokuthunyelwa kwezimpahla nganoma yisiphi isikhathi.
Ngempahla yasolwandle, ungabheka ngokuqondile imininingwane kuwebhusayithi esemthethweni yenkampani yemikhumbi ngokusebenzisa inombolo yomthwalo wempahla noma inombolo yesiqukathi.
Izimpahla zokuthutha ngomoya zinenombolo ye-airwaybill, futhi ungabheka isimo sokuthutha impahla ngokuqondile kuwebhusayithi esemthethweni yenkampani yezindiza.
Ukuze ulethwe ngokucacile nge-DHL/UPS/FEDEX, ungabheka isimo sesikhathi sangempela sezimpahla kumawebhusayithi azo asemthethweni ngenombolo yokulandelela ecacile.
Siyazi ukuthi umatasa ngebhizinisi lakho, futhi abasebenzi bethu bazobuyekeza imiphumela yokulandelela ukuthunyelwa ukuze wonge isikhathi.

Isevisi yokuqoqwa kwempahla ye-Senghor Logistics ingaxazulula izinkathazo zakho. Inkampani yethu inendawo yokugcina impahla echwepheshile eduze kwaseYantian Port, ehlanganisa indawo engamamitha-skwele ayi-18,000. Siphinde sibe nezindawo zokugcina izimpahla ezisebenzisanayo eduze namachweba amakhulu kulo lonke elase-China, sikunikeza indawo yokugcina impahla ephephile, ehlelekile, futhi sikusiza ukuthi uqoqe izimpahla zabahlinzeki bakho ndawonye bese uziletha ngokufanayo. Lokhu kongela isikhathi nemali, futhi amakhasimende amaningi athanda isevisi yethu.

Yebo. Umthwalo okhethekile ubhekisela emthwalweni odinga ukuphathwa okukhethekile ngenxa yobukhulu, isisindo, ubuthakathaka noma ingozi. Lokhu kungase kuhlanganise izinto ezinkulu kakhulu, impahla ebolayo, izinto eziyingozi kanye nempahla enenani eliphezulu. I-Senghor Logistics ineqembu elizinikele elibhekele ukuthuthwa kwempahla ekhethekile.

Sazi kahle izinqubo zokuthumela kanye nezidingo zokubhalwa kwalolu hlobo lomkhiqizo. Ngaphezu kwalokho, siphathe ukuthunyelwa kwamanye amazwe kwemikhiqizo eminingi ekhethekile nezimpahla eziyingozi, njengezimonyo, i-nail polish, ugwayi we-electronic nezinye izimpahla ezinde isikhathi eside. Okokugcina, sidinga futhi ukubambisana kwabahlinzeki kanye nabathumeli, futhi inqubo yethu izohamba kahle.

Kulula kakhulu, sicela uthumele imininingwane eminingi ngangokunokwenzeka efomini elingezansi:

1) Igama lezimpahla zakho (noma unikeze uhlu lokupakisha)
2) Ubukhulu bempahla (ubude, ububanzi nobude)
3) Isisindo se-Cargo
4) Lapho umphakeli ekhona, singakusiza ukuthi uhlolele indawo yokugcina impahla eseduze, ichweba noma isikhumulo sezindiza.
5) Uma udinga ukulethwa kwendlu ngendlu, sicela unikeze ikheli elithile kanye nekhodi ye-zip ukuze sikwazi ukubala izindleko zokuthumela.
6) Kungcono uma unedethi ethile lapho izimpahla zizotholakala.
7) Uma izimpahla zakho zifakwe ugesi, kazibuthe, impushana, uketshezi, njll., sicela usazise.

Okulandelayo, ochwepheshe bethu bezokuthutha bazokunikeza izinketho ezingu-3 zezokuthutha ongakhetha kuzo ngokusekelwe ezidingweni zakho. Woza uzosithinta!